Delivery Charges

• Standard shipping costs of $10.00 
• Jackzon Pty Ltd reserves the right to change prices for delivery at any time. Delivery charges for orders to be sent outside Australia are subject to confirmation at the time the order is placed.
• Please note uniform program customers may have their own freight rate which may differ to our standard charges. This would have been confirmed with your account manager.

Delivery Times

• All orders on this website are processed within 24 hours (during weekdays). If there are any unforeseeable delays, you will be contacted by our customer service team.
• Delivery times vary, please see product descriptions, Delivery times will range from 1 - 4 working days for dispatch. If you have a delivery time requirement, please contact us and we can clearly indicate whether we can meet your deadline.
• Orders will be shipped to you by Australia Post, or where more appropriate, a Courier Service of our choosing.
• Orders sent with Australia Post will be through satchels. These are used as they are capable of being traced and ensure fast delivery.
• With AAE we recommend that your nominated delivery address is one where someone is present to accept your delivery between the hours of 9.00am and 5.00 pm.
• With AusPost, the package must be signed for. If no-one is present to accept delivery a slip will be left in the mail box so that you can contact the relevant Australia Post Office to arrange collection of your package or redelivery from the Auspost Depot.
• With our nominated Courier Service we recommend that your nominated delivery address is one where someone is present to accept your delivery between the hours of 9.00am and 5.00 pm. Our courier cannot guarantee a specific delivery date or time. If no one is present to accept the delivery a slip will be left in the mail box so that you can negotiate a suitable arrangement for final delivery or collection.
• Although every effort is made to ship your order according to the estimated delivery times provided, estimated ship times may change due to changes in supply or circumstances beyond our control. If your Product has not arrived after the estimated delivery time, please contact us.
• Title and risk of loss to all products will pass to you on delivery.